The Agony and the Ecstasy (by Irving Stone, first published 1961). illustrationdrawingcomiccomicscustomer servicecustomerservicewolfcustomerservicewolfcomiccustomerservicewolfcomicswolves in retailapex retail predatorpredatoryes or nohard questionscustomersretailbookshopwolfwolfbunnybeaverravenowlbookshopbookstorewatercolourwatercolorwashinkwashinkwaste freebusiness beaver